Frequently asked questions

Frequently asked questions

Before a project begins, it is useful to understand the process, scope and responsibilities. These are the questions clients ask most often.

How does collaboration begin?

We start with a short call and a workshop to define goals, users, priorities and constraints. You then receive a proposed scope, timeline and clear next steps.

Can you work with an existing website?

Yes. We first review content, analytics, technology and the editorial workflow to decide whether targeted improvements or a complete rebuild will create more value.

How long does a typical project take?

A smaller project may take several weeks, while a complex product requires multiple stages. We define an accurate schedule after confirming scope, content and ownership.

Do you provide support after launch?

Yes. Support can include monitoring, security updates, editorial assistance, analytics and planned iterations based on real usage data.

Before a project begins, it is useful to understand the process, scope and responsibilities. These are the questions clients ask most often.

How does collaboration begin?

We start with a short call and a workshop to define goals, users, priorities and constraints. You then receive a proposed scope, timeline and clear next steps.

Can you work with an existing website?

Yes. We first review content, analytics, technology and the editorial workflow to decide whether targeted improvements or a complete rebuild will create more value.

How long does a typical project take?

A smaller project may take several weeks, while a complex product requires multiple stages. We define an accurate schedule after confirming scope, content and ownership.

Do you provide support after launch?

Yes. Support can include monitoring, security updates, editorial assistance, analytics and planned iterations based on real usage data.